Date - February 17, 2025

Dear Policyholder:

As a current customer of Miller Insurance Agency, we take this opportunity to both thank you and share with you the importance in which we hold the privacy and confidentiality of your insurance and personal information.

Miller Insurance, as a member of the financial services industry, has been and continues to be subject to federal and state privacy laws regarding the collection and exchange of your insurance information.

Working with you, Miller Insurance gathers the necessary information from you and other public and insurance sources to execute the insurance market search and placement for the insurance coverage's your needs/risk exposures require. In doing so, Miller Insurance exchanges such information only with other insurance-related parties that are similarly obligated under state and federal privacy laws and have in place the appropriate procedures to keep all treatments and exchanges of your information within the requirements of these laws.

As we place your insurance with these carriers, both our agency and the carriers work together (as well as individually) to retain uses for only those activities required to underwrite, issue and service your policy of insurance, as well as conduct claims activities-should that be necessary on your behalf. You will receive from any insurance parties with which we place your coverage a copy of their complaint practices, as well.

We will not, under any circumstance exchange your information with any other disaffiliated third party.

Miller Insurance collects personal information including, but not limited to, phone numbers and emails from clients. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. Any data or information collected is used for the sole purpose of servicing the insurance needs of the customer and no date or information is shared with any other persons or organizations.

SMS TERMS AND CONDITIONS

1- SMS Consent Communication:

The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Miller Insurance, you may receive messages related to the following:
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 15 SMS messages per week related to your policy.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Miller Insurance in the following ways:
1. By submitting an online form and requesting a quote

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.millerinsagy.com or call us at (309)663-0104

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy page.
Message frequency may vary.

Sincerely, Mark Miller Agent/Owner